Frequently Asked Questions

Absolutely. We have deep expertise in both traditional Ugandan ceremonies and contemporary celebrations. Whether you are planning a kwanjula (Buganda introduction), kuhingira (Ankole introduction), or a modern white wedding, we understand the cultural nuances, protocols, and aesthetics that make each ceremony unique. Our portfolio includes stunning celebrations like Oscar & Sandra's luxury black-and-white reception with gold arches and chandeliers, Lorna's traditional kuhingira ceremony, and elegant garden receptions. We also handle corporate events for clients like PSFU, Hima Cement, Bloomberg Philanthropies, and Unicaf University. Many of our clients choose to blend traditional and modern elements, and we love creating that seamless fusion.

Of course. We are happy to collaborate with your preferred vendors — caterers, photographers, DJs, florists, or any other professionals. We believe in teamwork and maintaining strong relationships with all event partners. If you need vendor recommendations, we also have a trusted network across Kampala and beyond who we can connect you with.

Yes! We have styled events at some of the most beautiful venues across Uganda, from lakeside lodges and lake-view gardens to safari lodges and urban rooftops. We also travel to neighbouring countries for destination celebrations. Our team handles all logistics — transporting decor, coordinating with local venue teams, and managing setup — so you can relax and enjoy your special day.

Our pricing is determined on a case-by-case basis depending on your specific needs — including event size, venue requirements, design complexity, and additional services. Every event is unique, and we tailor our packages to match your vision and budget. We believe in transparent pricing and always provide a detailed breakdown before you commit. Contact us through our Contact page or WhatsApp us at +256 779 399 409 to discuss your event, and we will put together a custom quote for you.

Yes, we require a 40% deposit to secure your date and begin the planning process. This deposit covers initial consultations, concept development, and the sourcing of materials and vendors. The remaining balance is due no later than 2 weeks before the event date. We accept mobile money, bank transfer, and other convenient payment methods. For large or multi-day events, we can arrange a flexible payment schedule.

Absolutely. Every event is unique, and we are happy to build a package tailored to your specific needs and budget. Simply reach out through our Contact page or WhatsApp us at +256 779 399 409, and we will work with you to create the perfect plan.

Our proven five-step process ensures every event is planned and executed to perfection. It starts with a Client Briefing where we learn about your vision, goals, and preferences. Next comes Brainstorming, where our creative team develops unique concepts tailored to your event. We then move into Client Presentation, sharing mood boards and plans for your review. After Concept Approval — where we refine until everything matches your expectations — we move to Event Execution, where our team brings everything to life with precision and stays on-site to ensure a seamless experience.

For weddings and large-scale events, we recommend booking 3 to 6 months in advance to ensure availability and allow ample time for planning. For smaller events such as bridal showers, birthday parties, or corporate gatherings, 1 to 3 months is usually sufficient. That said, we understand some events come together quickly — reach out and we will do our best to accommodate you. Our hours are Monday to Saturday, 9 AM to 5 PM.

Of course! Our Portfolio page features real galleries from past events — including weddings, traditional ceremonies, and styled celebrations with over 150 photos from real clients. You can also follow us on Instagram at @moderncharm_events for daily updates, behind-the-scenes content, and fresh inspiration. During your consultation, we are happy to walk you through events similar to yours.

You can reach us through our Contact page, call us directly at +256 779 399 409 (Philip) or +256 773 043 255 (Benjamin), email us at info@moderncharmevents.com, or WhatsApp us anytime. We are also active on Instagram (@moderncharm_events) and Facebook (moderncharmevents). After you reach out, our team reviews your inquiry and schedules a consultation call to discuss your event.