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Privacy Policy

How we handle and protect your personal information

Effective date: 30 March 2026

Modern Charm Limited (“we”, “us”, or “our”) operates the website moderncharmevents.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. We are based in Kampala, Uganda and comply with the Uganda Data Protection and Privacy Act, 2019. Where we process data of visitors from the European Union, we also respect the requirements of the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect only the information you provide directly or that is gathered automatically when you visit our website.

Information you provide

  • Contact form: name, email address, phone number, event type, event date, and your message.
  • Newsletter: email address only.

Information collected automatically

  • Vercel Analytics: page views and visitor counts. This service is privacy-respecting — it does not use cookies, does not log IP addresses, and does not collect personally identifiable information.
  • Vercel Speed Insights: page load performance metrics only. No personal data is collected.

2. How We Use Your Information

  • To respond to your enquiry and discuss your event requirements.
  • To send you our newsletter if you have subscribed (you can unsubscribe at any time).
  • To monitor website performance and improve the user experience.

We do not sell, rent, or trade your personal information to third parties.

3. Data Sharing

We share your data only with the following service providers, strictly for the purposes described above:

  • Resend — processes contact form submissions and manages newsletter subscribers on our behalf.
  • Vercel — hosts our website and provides privacy-respecting analytics.

These providers process data only as instructed by us and are bound by their own privacy commitments.

4. Cookies and Analytics

Our website does not set any cookies. Vercel Analytics operates without cookies and without storing IP addresses. We do not use any third-party tracking scripts, advertising pixels, or social media trackers.

5. Data Retention

  • Contact form submissions: retained in our email for as long as needed to respond to your enquiry and follow up on your event, then deleted.
  • Newsletter subscribers: retained until you unsubscribe. You can unsubscribe at any time by clicking the link in any newsletter email or by contacting us directly.
  • Analytics data: aggregated and anonymous — no personal data is retained.

6. Your Rights

Under the Uganda Data Protection and Privacy Act, 2019 (and the GDPR for EU visitors), you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate data.
  • Request deletion of your personal data.
  • Withdraw consent for newsletter communications at any time.
  • Lodge a complaint with the National Information Technology Authority of Uganda (NITA-U) or your local data protection authority.

To exercise any of these rights, contact us using the details below.

7. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us: